Free Gift

We love offering free gifts for our amazing customers! Learn more about these great freebies below!

If you have any questions about our free gifts, our Customer Support Team is available to assist you Monday through Friday, 9 am - 5 pm Pacific Time, toll free 1.888.781.3559 or 1.206.781.9500 outside of the United States and Canada. You can also email us at support@fusionbeads.com!

How do I receive the free Swarovski factory pack gift?

Simply place an order! Every order placed on or after November 18, 2013 with a total of $250 or more, after any discounts or promotions are applied, will receive a free factory pack of Swarovski Elements Crystals valued at $100+ (while supplies last).

The factory packs are picked at random for each order from a selection of various shapes, sizes and colors that are no longer in production by Swarovski. The factory pack that you receive will not be an assortment, and will instead be entirely one shape/size/color of bead.

The factory packs cannot be exchanged or returned. We are unable to process requests for a specific factory pack to be sent with an order.

Why don't I see my free gift in my cart before check out?

You will not see the gift in your cart while you are completing your purchase, but it will be automatically added to your order in our warehouse before it ships out.

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