How to Use our Website!

We're excited to introduce our NEW website with great new features and possibilities for our customers! If you have any questions, our Customer Support Team is available to assist you Monday through Friday, 9 am - 5 pm Pacific Time, toll free 1.888.781.3559 or 1.206.781.9500 outside of the United States and Canada. You can also email us at support@fusionbeads.com!

Your NEW FusionBeads.com Shopping Experience!

Welcome to the NEW FusionBeads.com! Come shop with us and find a world of Inspiration!

We’ve been listening to your feedback and requests and have some very exciting updates for you!


Our new Homepage is designed for the ultimate shopping experience.

More Eye Candy – Bigger, better pictures with striking detail and color. Fall right into our high resolution images! Plus, we’ve redesigned our Fusion Beads logo with more pop and style!

Search Product AND Inspiration – Now all of our high quality Products AND Inspiration Projects can be found using a stronger, smarter search. Search with product numbers, descriptions, Inspiration Project titles, colors, techniques and more! Just scroll down on this page and click “How do I Search?” for more details on using our Search tool and new filters!

Join Our Community – We love to get to know you and see what you’re working on! We also love to share our own creativity with you. We invite you to be part of our interactive creative community through social media. Whether you’re on Facebook or Twitter, love perusing Pinterest, or just like a good bead blog with tons of tips, we’d like nothing more than to include you in our community!

Customer Support Center – Here you will find a comprehensive guide to answers for the most common questions we hear from our customers, as well as contact information and store policies. We strive to provide you with top notch Customer Support, so please don’t hesitate to get in touch if you have a question!

Free Shipping – If your order is $25 or more, Standard Shipping within the US is on us! Don’t worry; if your order isn’t quite there, it’s just $1.99. We also offer many expedited and International shipping options so you can get the product you need when you need it! See our Shipping Q&A for details.

Drop Down Menus and a Smarter Search!

Finding what you want has never been easier!


We’ve reorganized our navigation bar and moved it to the top. Just hover over a category to see the types of items you want to shop for and a drop down menu will appear. Sections can now be found with one click. Scrolling is a thing of the past at FusionBeads.com!

Our stronger search will make your trip to the online bead store a breeze. Search items by name, number or even color! Not only that, now you can search our Inspiration Projects! And that’s something we know you’ve all been waiting for.

To search for Projects, just change the search at the top of our website from “Product” to “Projects” and type in the name of the Inspiration Project, a technique or even a color. You’ll be directed to any Inspiration Project that meets your search terms – instantly!

You Drive the Search with New Shopping Filters!

Your shopping experience is in your control with new word and visual filters! Whether searching with the search tool, clicking through items or browsing Inspiration, use our new filters to narrow down your selection.



We’ve introduced visual filters to some of our biggest categories. These boxes with images are located at the top of some product chart pages, pages that list a whole category of items, and help focus your shopping experience.

Located on the left-hand side of the website, each category has filters that may be applied. This eliminates clicking through many different categories and layers, bringing the item right to you. Need a 6mm Czech Glass Bead in Blue? No problem!

Just scroll down on this page and click “How do I Search?” for more details on using our Search tool and new filters!

Get More Information on Quality Products – and Write Reviews!

Knowing what you’re ordering is important to the success of a project or design. That’s why we’ve added more views of quality products so that you can see the details you need! Just click on an alternate image to get a larger view.



We’ve also added more information to our product detail pages. Product detail pages display a large image of one single product and feature a Detail tab directly to the right of the item’s image. This handy tab features tons of information, including Product Code, measurements, composition, and more!

Customer Reviews
are finally here! Share your knowledge with fellow beaders and learn what others have discovered. Have a favorite item or a secret tip? Write a Customer Review! They’re not just limited to products. Now you can even write reviews on your favorite Inspiration Projects!

Come see our Product Q&A for more details on the items we carry and writing and finding Customer Reviews.

Your Inspiration Project Experience Just Got Better!

We’re so inspired that it’s contagious! FusionBeads.com Inspiration Projects are one of our most popular site features. And we’ve just improved your experience.



See more details in Inspiration Projects than ever before with our new, high-powered Inspiration Zoom! Simply hover over a project’s picture to see high resolution images – without having to click away from the page.

Information tabs make it easy to find all the info you need to complete the project you desire. Here, in the Description tab, you’ll find the level of experience a project is suggested for, the approximate finished length of the piece and free PDF instructions.

To see a list of how many of which items you’ll need, click on the Products Used tab and use the comprehensive list to order supplies from the ordering chart just below on the same page.

All the tools you’ll need for a project are listed in the Tools Used tab. If you see something you need, but don’t have, just click on it! You’ll be able to order it right here on FusionBeads.com.

The Techniques Used tab will provide you with all the technical information you need for assembling any Inspiration Project. Don’t know how to do Looped Fringe yet, but love these Going Loopy Earrings? Expanding your skill set is one click away!

A big part of beading for us is the community that surrounds the art. Use our new Customer Review feature to share your experience with a project and see tips from other beaders. Supporting each other has never been easier!

For more details on our Inspiration Projects, come visit our Inspiration Q&A.

Welcome Beginning Beaders!

A warm welcome to beginning beaders! We are so happy to be with you at the beginning of this wonderful experience. You won’t find more passion for the art and craft of beading than here at FusionBeads.com.



Beginning to bead is one click away with our new Get Started section! Just click the Get Started link at the top of our website, choose the type of jewelry project you’d like to make (Step 1) and which technique you’ll use (Step 2).



Once you’ve chosen your technique, you will be provided with step by step instructions for assembling your first project as well as a description of the basic tools and supplies you’ll need. How exciting!

Use the Information tabs to the right of the project’s image at the top of the webpage. The Description tab gives you a little more information on the project you’ve selected. If you’d like to print the instructions out just click the “Print This Page” button at the bottom of that tab.

To make a piece of jewelry exactly like the one you’ve selected, find all the supplies in the Products Used tab. To order one of the items, just click on it and you’ll be brought to its ordering page. You can also use similar items if you’d like to go way out and design the project yourself!

All the tools needed to complete a project can be found in the Tools Used tab. If there’s something you need and you don’t have, just click on the tool’s description here and you’ll be brought to its ordering page.

We know that beginning something new can bring up a lot of questions. If you need any assistance or support, please don’t hesitate to contact our Customer Support Team. Our trained jewelry professionals are more than happy to assist you Monday through Friday, 9 am - 5 pm Pacific Time, toll free 1.888.781.3559 or 1.206.781.9500 outside of the United States and Canada. You can also email us at support@fusionbeads.com!

And most importantly – Happy Beading!

How do I Search?

There are several ways to find products and information on FusionBeads.com.

Top Gray Navigation Bar:

Along the top of our website, just below the Search tool, you will see a gray navigation bar featuring links to our Get Started, Inspiration Projects, Techniques and other information sections. Many answers to the most commonly asked questions can be found here as well as many creative resources like Inspiration Projects and Beading Techniques!

Drop Down Menus – Pink Navigation Bar:

The pink navigation bar, just below the top gray bar, features our product categories. Just hover over a category in the pink bar and a drop down menu will appear. Click the type of product you’d like to shop for from the drop down menu. Shopping Filters may be applied to narrow down the selection once you’re in a product section.

You may also click on product categories to access our selection.

Search Tool:

Search products and Inspiration Projects with our Search tool located in the upper right-hand corner of our website. Just enter a color, description, keyword or product code to find items.

To search our Inspiration Projects, change the Search tool from “Products” to “Projects” by clicking the arrow directly to the left of the Search tool and changing the selection from the drop down menu. Inspiration Projects can be searched by project title, technique, color and other keywords.

For example, if you'd like to do a black and gold necklace from our Inspiration Projects, try searching "black gold necklace" while the Search is set to “Projects”. This will pull up any projects that fit this description.

If your search doesn’t turn up the results you were expecting, try more generalized words or a different term. Once you’ve performed a search, use the filters on the left-hand side of our website to narrow down your results.

Applying Filters:

Filters will appear on the left-hand side of our site when you’ve performed a search or when you’ve entered a product or Inspiration Project category. These are a series of relevant keywords that can be selected to narrow down your results. This will bring the item you need right to you!

For example, if you click on "Necklaces" when in the Inspiration Project section, you're going to get a lot of projects shown. To find that black and gold necklace you're looking for, click on the word "Black" from the "Color Family" menu. Then, click on the word "Gold" from the "Metal Color" menu.

You can view the applied filters at the top of the left-hand filter menu. If you'd like to remove a filter and expand your options, just click the small X to the left of the word you want to eliminate.

Your Feedback:

Receiving your feedback is what drives us to change and improve our website. Our goal is to offer you the best shopping experience possible. If you were unable to find an item we carry, please let us know what would have made it easier for you. We consider this information as we plan future changes.

If you still can't find something you're looking for or have some feedback to share, please contact our Customer Support Team. We are available to assist you Monday through Friday, 9 am - 5 pm Pacific Time, toll free 1.888.781.3559 or 1.206.781.9500 outside of the United States and Canada. You can also email us at support@fusionbeads.com!

How do I find information like Inspiration Projects, Beading Techniques, product information, etc?

There are several ways to find products and information on FusionBeads.com.

Top Gray Navigation Bar:
Along the top of our website, just below the Search tool, you will see a gray navigation bar featuring links to our Get Started, Inspiration Projects, Techniques and other information sections.

Many answers to the most commonly asked questions can be found in our Beading Q&A located here as well as many creative resources like Inspiration Projects and Beading Techniques!

Search Tool:


Search products and Inspiration Projects with our Search tool located in the upper right-hand corner of our website. Just enter a color, description, keyword or product code to find items.

To search our Inspiration Projects, change the Search tool from “Products” to “Projects” by clicking the arrow directly to the left of the Search tool and changing the selection from the drop down menu. Inspiration Projects can be searched by project title, technique, color and other keywords.

For example, if you'd like to do a black and gold necklace from our Inspiration Projects, try searching "black gold necklace" while the Search is set to “Projects”. This will pull up any projects that fit this description.

If your search doesn’t turn up the results you were expecting, try more generalized words or a different term. Once you’ve performed a search, use the filters on the left-hand side of our website to narrow down your results.

Applying Filters:


Filters will appear on the left-hand side of our site when you’ve performed a search or when you’ve entered a product or Inspiration Project category. These are a series of relevant keywords that can be selected to narrow down your results. This will bring the item you need right to you!

For example, if you click on "Necklaces" when in the Inspiration Project section, you're going to get a lot of projects shown. To find that black and gold necklace you're looking for, click on the word "Black" from the "Color Family" menu. Then, click on the word "Gold" from the "Metal Color" menu.

You can view the applied filters at the top of the left-hand filter menu. If you'd like to remove a filter and expand your options, just click the small X to the left of the word you want to eliminate.

Your Feedback:


Receiving your feedback is what drives us to change and improve our website. Our goal is to offer you the best shopping experience possible. If you were unable to find information you need, please let us know what would have made it easier for you. We consider this information as we plan future changes.

If you still can't find something you're looking for or have some feedback to share, please contact our Customer Support Team. We are available to assist you Monday through Friday, 9 am - 5 pm Pacific Time, toll free 1.888.781.3559 or 1.206.781.9500 outside of the United States and Canada. You can also email us at support@fusionbeads.com!

How do I place an order?

PLEASE NOTE:
We accept orders placed online through our web site only.
We are unable to take orders by telephone, fax, email or mail.

Find Products:

First, find the products that you want to purchase and add them to your shopping cart. For tips on finding products on our site, see our How to Use our NEW Website Q&A.

Put Items in My Cart:

A little info about our saved cart: If you are logged in to your account while shopping we will save your cart for you! Once you log out, your cart will appear empty, but items from your previous shopping session will reappear when you log in again. The saved cart will clear out after you’ve placed your order.

You can add an item to your cart by entering the quantity of an item you want in the QTY box and clicking the pink "Add" button to the right of the product. When all of the items you wish to purchase are in your shopping cart, you are ready to proceed to checkout.

To access your cart, click the “My Cart” button in the upper right-hand corner of our website. You can also access your cart from the pop up window that appears when an item is added to your cart.

I’m Ready to Checkout!

From the Cart page, click “Checkout” located at the bottom of the screen. You can also proceed to checkout from the pop up window that appears when an item is added to your cart.

Log in to your account by entering your email address and password then clicking the “Continue” button located just below those fields. If you haven’t created an account with us, or if you’d like skip creating an account and use our Guest Checkout, click the “Continue” button located just below the heading “Guests and New Customers”.

Remember, items are saved by our system if you shop while logged in to an account. That means that any items from a previous shopping trip to FusionBeads.com will reappear and be added to your cart once you log in.

Order Review, Shipping, Payment:

After logging in, a payment screen will open. Choose your preferred payment method and enter any Gift Certificates that you may have. Click “Continue”.

You are now on your final ordering screen before order submission.

•         Enter your Shipping and Billing Addresses

•         Select your preferred Shipping Method

•         Check to make sure your order is correct

•         Enter and Apply any Coupon Codes or Gift Certificates if you have not done so already

•         General Comments can also be left for our Warehouse and Customer Support Teams to review

Order Submission:

Now that you’ve verified your information and order, click the “Submit Order” button located at the bottom of the Order Information page.

Your order number will appear at the top of the screen when it refreshes along with a list of the items in your order and the total.

You've successfully placed your order and are on your way to making beautiful jewelry! Happy beading and thanks for ordering with FusionBeads.com!

What types of payment do you accept?

FusionBeads.com accepts PayPal, Visa, MasterCard, American Express, and Discover credit cards for payment on our secure website. We cannot accept checks or money orders at this time.

Where can I find My Account information?

Access your account by clicking "Sign In", located in the upper right-hand corner of our website. From there, enter your email address and password then click "Continue". You may notice your screen refresh.

If you have forgotten your password, enter your email address then click the link labeled "Click here if you've forgotten your password". An email notification containing password reset information will automatically be sent to you.

After signing in, click "My Account", which has appeared in the upper right-hand corner of our website.


Accessing Order Information

Access order history & info: Click "See Orders"

This will include order numbers, invoice details like SKUs and quantities, shipping methods and dates, order status, totals, and more!

Re-ordering: Click "Re-order Items"

You will see all the items you've bought from FusionBeads.com since August 2012.

Don't see an order you're looking for? In August 2012 we switched systems and our website changed a bit. Click "We Changed Systems – View Your Old Order History" to access orders submitted on our website prior to those changes.


Updating Account Information

Stop or Recieve eNewsletter: Click "Campaign Subscription Center" (far left of screen)

Update Log In Info: Click "Change Email/Password" (far left of screen)

Update Security Questions: Click "Update Security Questions" (far left of screen)

Change Name, Address or Contact Info: Click "Edit Your Profile" (right of screen)

If you need further assistance, our Customer Support Team is available to assist you Monday through Friday, 9 am - 5 pm Pacific Time, toll free 1.888.781.3559 or 1.206.781.9500 outside of the United States and Canada. You can also email us at support@fusionbeads.com!

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Fusion Beads Inc, Beads, Seattle, WA