Product Information

FusionBeads.com provides information for each item we carry to make your shopping choice an informed choice. Use this page to help understand what these details mean and learn more about the items you're ordering!

If you have further questions, our Customer Support Team is available to assist you Monday through Friday, 9 am - 5 pm Pacific Time, toll free 1.888.781.3559 or 1.206.781.9500 outside of the United States and Canada. You can also email us at support@fusionbeads.com!

Where can I find details for a specific item I’m looking at?

Product details can be found on an item's detail page in the Detail tab which is located on the lower right-hand side of the item's image.

To access an item's detail page, click the item when you are viewing it in a chart or as a search result. You will know you're in the right spot when you see a large image of the item with additional views and information provided.

What is the Detail Tab used for and where do I find it?

Information pertaining to a specific item is provided in the Detail tab on the item's detail page. To access an item's detail page, click the item when you are viewing it in a chart or as a search result. You will know you're in the right spot when you see a large image of the item with additional views and information provided.

Detail tabs will feature the item's Product Code, or SKU, any information about the dimensions or hole sizes of the product, the country of origin if available as well as any other information we are able to provide.

What do the product details mean?

Product details are any information we have about a product that will help you decide if this is the right item for your project! The item’s Product Code, or SKU, is listed first to give you an easy reference tool when talking with a Customer Support Representative or looking the item up with our Search tool. Other details describe the product’s dimensions, color, what it’s made of and, if applicable, its hole size. Whenever possible we also include the product’s country of origin and brand name.

If there’s information you need about a product and don’t see in its product details, please contact our Customer Support Center at support@fusionbeads.com with the SKU, details of the information you need and any deadlines you are working under.

How do you measure your items?

The dimensions of our products are listed in the Details tab on an item’s detail page as length, width and depth. These measurements are the exterior dimensions of an item and how much space it will take up in your project.

All of our product measurements are given in millimeters. Despite being based in the United States, our company uses the metric system of measurement to ensure accuracy when measuring small products. If you are more familiar with inches, you can follow a simple math formula to convert any measurement from millimeters to inches. There are 25.4mm in one inch. To find out how big a bead or finding is in inches just divide the millimeter measurement by 25.4.

Another important measurement for many of our products is hole size. This is the inner diameter of the hole in a product and a helpful measurement to have when determining what size stringing material will fit through an item.

Where are your products made?

We here at FusionBeads.com take great care to choose quality items from reliable vendors and manufacturers. When we are able to release the country of origin of an item we carry this will be noted on the item's detail page.

In some cases we are not able to provide this information because it changes or is proprietary information that our vendor has.

If there is information that you feel you need and do not see it presented on our site, please contact our Customer Support Center at support@fusionbeads.com with the SKU, details of the information you need and any deadlines you are working under.

We will do our absolute best to provide as much information as possible, but please be aware that sometimes it is difficult for us to obtain specific details in this industry. It may take a several days and sometimes weeks to get information as we correspond with our vendors who are sometimes traveling or in other countries. We appreciate your patience.

What are MSDS sheets? What items are these available for?

MSDS stands for Material Safety Data Sheet. This is a form provided by a manufacturer. The form is intended to be used to determine how to safely handle materials.

Most companies that handle chemicals or other potentially hazardous materials can provide MSDS sheets on their products and supplies. Not all countries require this type of information to be provided. The types of information and how it is presented and handled can vary from company to company or country to country.

Some items at FusionBeads.com have MSDS sheets available, but not all. If there is a specific product you would like to request an MSDS sheet for, please contact our Customer Support Center at support@fusionbeads.com with the SKU, details of the information you need and any deadlines you are working under.

We will do our absolute best to provide as much information as possible, but please be aware that sometimes it is difficult for us to obtain specific details in this industry. It may take a several days and sometimes weeks to get information as we correspond with our vendors who are sometimes traveling or in other countries. We appreciate your patience.

I need more information about the content of an item. How can I get this?

We do our best to provide as much information as we have available on our website on an item's detail page. If there is information that you feel you need and do not see it presented on our site, please contact our Customer Support Center at support@fusionbeads.com with the SKU, details of the information you need and any deadlines you are working under.

We will do our absolute best to provide as much information as possible, but please be aware that sometimes it is difficult for us to obtain specific details in this industry. It may take a several days and sometimes weeks to get information as we correspond with our vendors who are sometimes traveling or in other countries. We appreciate your patience.

Do you offer product reviews? Where can I find them?

We love to see what customers think about products and know that you like to share your knowledge with each other as well!

Customers can write reviews on both products and Inspiration Projects as well as rate them using a 5 star system.

If there are reviews available for an item they can be found on the item's detail page, just below the item's image. Detail pages can be accessed from a chart page with many small images of product in a list. You'll know you're in the right spot when you see a large image of just that item.

How can I submit a product review?

We love to see what customers think about products and know that you like to share your knowledge with each other as well!

Customers can write reviews on both products and Inspiration Projects as well as rate them using a 5 star system.

Product reviews can be submitted on a chart page where multiple items are viewed, or on an items detail page where a large image of a single product is seen.

When on a chart page, click the "Review This" button to the right of the item's picture, just below the pink "Add" or "Email" button.

When on a detail page, click the "Review This Item" button directly below the item's image.

Product reviews are previously approved by FusionBeads.com prior to publishing them on our site, so please be mindful of language. Please see our Rules & Guidelines for writing your own product reviews!

Rules & Guidelines for writing your own product reviews!

We want you to share your experiences! When writing a product or Inspiration review, please describe your personal experience using the product or making the project. Your review is meant to help other customers make an informed decision, so give details about what you liked or disliked.

Reviews will not be published on FusionBeads.com until they have been approved by our staff. We want FusionBeads.com to be part of a positive beading community! Any reviews containing, but not limited to, the following will not be posted: offensive language of any kind, personal contact information, email addresses, URLS or websites, advertisements or negative comments regarding other reviews or customers.

Please contact our Customer Support Team directly at support@fusionbeads.com with feedback regarding pricing, ordering, shipping and any other concerns.

Can Fusion Beads products be used in Children's Jewelry?

The products available for purchase on our website are intended for use in the creation of jewelry. These products are not intended for sale to or use by children under 14 years of age.

California Proposition 65

The following statement regarding California State Proposition 65 is included on all order invoices sent to the State of California per law:

**Proposition 65 warning - consuming foods or beverages that have been kept or served in leaded crystal products or handling products made of leaded crystal will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm. You may return this product for a full refund within 30 days of receipt, if you wish.

More information regarding this proposition can be found on California State's Office of Environmental Health Hazard Assessment at http://oehha.ca.gov/.

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