Gift Certificates & Specials
Our Customer Support Team is available to assist you Monday through Friday, 8 am - 4 pm Pacific Time, toll free 1.888.781.3559 or 1.206.781.9500 outside of the United States and Canada. You can also email us at firstname.lastname@example.org!
Do you offer paper Gift Certificates or Gift Cards? Where can I get one?
FusionBeads.com is please to offer Gift Certificates you can print out, fill out by hand and give to the recipient.
For example, if you are writing numbers, be sure to make it clear that 1s and 0s are not letters so that the recipient will not have trouble redeeming their gift.
How will my Gift Certificate be delivered?
Gift Certificates are delivered via email right after they are purchased on our website. The email address they are sent to is entered during the ordering process in the "Recipient Email" field.
If you would prefer the Gift Certificate code be sent to you instead, just put your own email in the "Recipient Email" field and you will have control over when the gift is given.
How can I check the balance of my Gift Certificate?
If you have a question about your Gift Certificate balance, please contact our Customer Support Team with your question, your name, email address and the Gift Certificate code. We are available to assist you Monday through Friday, 8 am - 4 pm Pacific Time, toll free 1.888.781.3559 or 1.206.781.9500 outside of the United States and Canada. You can also email us at email@example.com!
Can a coupon and Gift Certificate or credit voucher be used toward the same purchase?
Yes. You may use a Gift Certificate on the same purchase that a discount coupon is applied to. Only one coupon code may be used at a time, but you can use as many Gift Certificates or store credit vouchers as you have!