Seattle Store Closure Information
Our Seattle location closed on September 30, 2017. Below are answers to the questions we think you will most need.
Our retail store staff has been truly inspired and grateful for all of the customers we have had the pleasure of meeting over the last twenty years. We appreciate the time you have spent shopping with us and taking classes.
We hope that you keep on beading with us and we look forward to seeing you online!
If you have other questions please contact our online Customer Support Team Monday through Friday, 8 am - 4 pm Pacific Time, toll free 1.888.781.3559 or 1.206.781.9500. You can also email us at email@example.com!
What does the Seattle store closing mean for FusionBeads.com?
Don’t worry- Fusion Beads is still here for all your beading needs! We are just making the transition to online-only. You will still be able to shop for all the same beads and jewelry supplies online as well as access all of our techniques, inspiration, and beading information. We also have a brand new YouTube channel with great how-to and product videos!
How do I set up my Fusion Beads account on the website?
It’s easy to sign up for a Fusion Beads online account! Go to FusionBeads.com and click “Register” at the top right of the page. Or click here to follow these three easy steps to set up an account on your computer or mobile device.
If you need help setting up your FusionBeads.com account please call our online Customer Support Team Monday through Friday, 8 am - 4 pm Pacific Time, toll free at 1.888.781.3559. You are also welcome to email us at firstname.lastname@example.org. We look forward to providing you with the same level of excellent service you have received in the store.
What happens to my outstanding store credit, gift certificate or Groupon deal?
All store credits, gift cards and deal vouchers are still valid. All outstanding credit on store accounts or gift cards will be transferred to our online customer support after September 30th. Please call our online Customer Support Team Monday through Friday, 8 am - 4 pm Pacific Time, toll free at 1.888.781.3559 and we will get it applied for you.
Will you still be having the Sparkle for a Cause auction this year?
We will not be hosting the auction this year, but please feel free to donate directly to Treehouse instead! They gladly accept donations, visit Treehouseforkids.org for donation and contact information.