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Shipping Information and Policies

Due to the closure of our web store later this year, we will only ship orders within the United States. We will offer our standard shipping which is free if your order is over $25.

See below for answers to our most frequently asked questions about our shipping options and policies. Our Customer Support Team is available to assist you Monday through Thursday, 8 am - 4 pm Pacific Time, toll free 1.888.781.3559. You can also email us at support@fusionbeads.com!

FusionBeads.com is proud to offer FREE STANDARD SHIPPING on all US Orders $25 and higher.

IMPORTANT THINGS TO NOTE:

  • Fusion Beads ships orders Monday through Thursday and not on US legal holidays.
  • Due to the closure of our web store we no longer ship APO/FP orders.
  • Due to the closure of our web store we no longer ship to Puerto Rico, Guam or the US Virgin Islands.

ADDITIONAL INFORMATION MAY BE REQUIRED PRIOR TO SHIPPING YOUR ORDER:

  • We take fraud very seriously at Fusion Beads and reserve the right to verify information for any order placed with us before shipping. 
  • If we require additional information to ship your order we will contact you via email and/or phone and ask that you contact us with this information before we ship your order.
  • Some examples of additional information would be payment verification such as the bank customer service phone number on the back of your credit card. We use this to verify payment.
  • We could also ask that you verify the billing and shipping addresses and the physical locations from where your order was placed. This helps us verify that the order was placed correctly.
  • If we do not hear from you within two business days we will cancel your order.

SHIPPING OPTIONS FOR UNITED STATES ORDERS (*excludes Guam, Puerto Rico, US Virgin Islands and all APO addresses):

Shipping Method
Order Processing Time
Shipping Time
Cost
Free Standard Shipping

Ships within 3 business days

*this estimate will vary during holiday season
**this option has limited tracking
3-7 business days for continental USA
5-10 days for Alaska and Hawaii

*Please note that we reserve the right to select the best shipping method for your order
Free for orders $25+!
Standard Shipping

Ships within 3 business days

*this estimate will vary during holiday season
**this option has limited tracking
3-7 business days for continental USA
5-10 days for Alaska and Hawaii

*Please note that we reserve the right to select the best shipping method for your order
$3.99, no minimum order requirement

Due to the closure of our web store we are no longer offering shipping outside of the United States.