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Shipping Information and Policies

See below for answers to our most frequently asked questions about our shipping options and policies. Our Customer Support Team is available to assist you Monday through Friday, 8 am - 4 pm Pacific Time, toll free 1.888.781.3559 or 1.206.781.9500 outside of the United States and Canada. You can also email us at support@fusionbeads.com!

FusionBeads.com is thrilled to offer FREE STANDARD SHIPPING on all U.S. orders through the end of 2018!
We hope you enjoy your shopping experience with us and have a wonderful holiday season!

This offer is applicable to orders shipped to a US address with our Standard Shipping Option.

Holiday Shipping Guidelines
FusionBeads.com will be closed December 24th and December 25th 2018.
We will not ship any orders on this days.


To receive your order by Friday December 21st 2018, we recommend that you order by the dates below. Our recommendations are generous because we don't want you to be disappointed, especially if you are sending a gift. You are welcome to risk a later date if you want!

United States Shipping

  • US Standard Shipping – December 7th
  • UPS Ground – December 13th
  • USPS Priority Mail – December 17th
  • USPS Express Mail – December 19th
  • UPS 2nd Day Air – December 19th
  • UPS Next Day Air – December 20th
(Delivery times are estimated and not guaranteed.)

International Shipping to Canada only
  • Standard International Canada – December 5th
  • USPS Priority to Canada – December 10th
  • USPS International Express to Canada – December 17th
(**USPS mail delivery times are estimated and not guaranteed.**)

International Shipping - all other countries
  • Standard International – November 26th
  • USPS Priority International – December 5th
  • USPS International Express – December 10th
(**USPS mail delivery times are estimated and not guaranteed.**)

Please note that FusionBeads.com's Fulfillment Center is open Monday through Friday. Our regular days of operation do not include Saturdays or Sundays and US Federal holidays.

FusionBeads.com is proud to offer FREE STANDARD SHIPPING on all US Orders $25 and higher. We hope you enjoy your shopping experience with us and happy beading!

Use the chart below to choose the proper shipping option for your order. To determine the estimated delivery time for the shipping method you choose, add the expected shipping time to our processing time. Shipping time begins after your order leaves our warehouse.

Delivery times are estimates and are not guaranteed. If you have not received your order within the time frame shown for the shipping method you selected, please contact our Customer Support Team with your order number and inquiry. We are available Monday through Friday, 8 am - 4 pm Pacific Time, toll free at 1.888.781.3559 or 1.206.781.9500 outside of the United States and Canada. You can also email us at support@fusionbeads.com!

IMPORTANT THINGS TO NOTE:

  • Business days refer to weekdays - Monday through Friday.
  • U.S. legal holidays are not counted as business days.
  • * APO/FP orders may take up to 10 days longer than the estimates below due to extra security screening they may go through.
  • * Orders shipping to Puerto Rico, Guam or the US Virgin Islands may take up to 10 days longer than the estimates below.

ADDITIONAL INFORMATION MAY BE REQUIRED PRIOR TO SHIPPING YOUR ORDER:

  • We take fraud very seriously at Fusion Beads and reserve the right to verify information for any order placed with us before shipping. 
  • If we require additional information to ship your order we will contact you via email and/or phone and ask that you contact us with this information before we ship your order.
  • Some examples of additional information would be payment verification such as the bank customer service phone number on the back of your credit card. We use this to verify payment.
  • We could also ask that you verify the billing and shipping addresses and the physical locations from where your order was placed. This helps us verify that the order was placed correctly.
  • If we do not hear from you within two business days we will cancel your order.

SHIPPING OPTIONS FOR UNITED STATES ORDERS (*including Guam, Puerto Rico, US Virgin Islands and all APO addresses):

Shipping Method
Order Processing Time
Shipping Time
Cost
Free Standard Shipping

Ships within 3 business days

*this estimate will vary during holiday season
**this option has limited tracking
3-7 business days for continental USA
5-10 days for Alaska and Hawaii
7-15 days for Puerto Rico, Guam, US Virgin Islands and APO/FPO addresses

*Please note that we reserve the right to select the best shipping method for your order
Free for orders $25+!
Standard Shipping

Ships within 3 business days

*this estimate will vary during holiday season
**this option has limited tracking
3-7 business days for continental USA
5-10 days for Alaska and Hawaii
7-15 days for Puerto Rico, Guam, US Virgin Islands and APO/FPO addresses

*Please note that we reserve the right to select the best shipping method for your order
$1.99, no minimum order requirement
USPS Priority MailShips within one business day.

*this estimate will vary during holiday season
**this option has tracking
1-3 business days

*delivery time not guaranteed to AK, HI or US territories
$5.99
USPS Express MailShips within one business day

*Will ship same day Mon - Fri if placed before 11am Pacific Time

 ***Fusion Beads reserves the right to verify orders using this shipping method which could cause a delay in shipment. We appreciate your understanding.
1-2 business days

*delivery time not guaranteed to AK, HI or US territories
$24.99
UPS GroundShips within one business day

*not available to US territories
*UPS does not ship to APO/FPO or PO Box addresses
*this estimate will vary during holiday season
**this option has tracking
1-7 business days - no Saturday delivery$9.99
UPS 2nd Day AirShips within one business day
*not available to US territories
*UPS does not ship to APO/FPO or PO Box addresses
**Will ship same day Mon - Fri if placed before 11am Pacific Time

**Fusion Beads reserves the right to verify orders using this shipping method which could cause a delay in shipment. We appreciate your understanding.
2 business days - no Saturday delivery

*delivery time not guaranteed to AK, HI or US territories
$19.99
UPS Next Day AirShips within one business day

*not available to US territories
*UPS does not ship to APO/FPO or PO Box addresses
**Will ship same day Mon - Fri if placed before 11am Pacific Time


 ***Fusion Beads reserves the right to verify orders using this shipping method which could cause a delay in shipment. We appreciate your understanding.
1 business day - no Saturday delivery

*delivery time not guaranteed to AK, HI or US territories
$29.99

Use the charts below to choose the proper shipping option for your order. To determine the estimated delivery time for the shipping method you choose, add the expected shipping time to our processing time. Shipping time begins after your order leaves our warehouse.

Delivery times are estimates and are not guaranteed. If you have not received your order within the time frame shown for the shipping method you selected, please contact our Customer Support Team with your order number and inquiry. We are available Monday through Friday, 8 am - 4 pm Pacific Time, toll free at 1.888.781.3559 or 1.206.781.9500 outside of the United States and Canada. You can also email us at support@fusionbeads.com!


IMPORTANT THINGS TO NOTE:

  • Business days refer to weekdays - Monday through Friday.
  • U.S. legal holidays are not counted as business days.
  • You are responsible for any taxes and duties associated with your order once it reaches its destination.


SHIPPING OPTIONS TO CANADA

Please note: Additional duties may be applied based on weight or value. Please visit the following website for further details: http://www.cbsa-asfc.gc.ca/import/postal-postale/menu-eng.html"

Shipping Method
Order Processing Time
Shipping Time
Cost
International Standard to Canada

Ships within 3 business days

*this estimate will vary during holiday season
**this option does not have tracking
6-25 business days

$2.99
USPS International Priority Mail to Canada

Ships within 1-2 business days

*this estimate will vary during holiday season
**this option has limited tracking
3-15 business days

$19.99
USPS Express Mail to CanadaShips within one business day.

*this estimate will vary during holiday season
**this option has tracking
3-7 business days$39.99

INTERNATIONAL SHIPPING OPTIONS

(does not include Canada)

Shipping Method
Order Processing Time
Shipping Time
Cost
International Standard

Ships within 3 business days

*this estimate will vary during holiday season
**this option does not have tracking
6-30 business days

$14.99
USPS International Priority Mail

Ships within 1-2 business days

*this estimate will vary during holiday season
**this option has limited tracking
4-25 business days

$24.99
USPS Express Mail

**this option is not available for Greenland, Gibraltar or South Africa
Ships within one business day.

*this estimate will vary during holiday season
**this option has tracking
3-15 business days$39.99


We ship to the following international locations:
  • Andorra
  • Anguilla
  • Argentina
  • Aruba
  • Australia
  • Austria
  • Bahamas
  • Barbados
  • Belgium
  • Belize
  • Bermuda
  • Brazil
  • Cambodia
  • Canada
  • Cayman Islands
  • Chile
  • China
  • Colombia
  • Costa Rica
  • Croatia
  • Czech Republic
  • Denmark
  • Faroe Islands
  • Fiji
  • Finland
  • France
  • French Polynesia
  • Germany
  • Gibraltar
  • Greece
  • Greenland
  • Hong Kong
  • Hungary
  • Iceland
  • India
  • Ireland
  • Israel
  • Italy
  • Jamaica
  • Japan
  • Korea, Republic of (South Korea)
  • Laos
  • Latvia
  • Liechtenstein
  • Luxembourg
  • Mexico
  • Monaco
  • Morocco (International Priority and Express shipping only)
  • Nepal
  • The Netherlands
  • New Caledonia
  • New Zealand
  • Norway
  • Panama
  • Papua New Guinea
  • Peru
  • Philippines
  • Poland
  • Portugal
  • Serbia, Republic of
  • Singapore
  • South Africa
  • Spain
  • Sweden
  • Switzerland
  • Taiwan
  • Thailand
  • United Kingdom
  • Venezuela

Free Standard Shipping:

  1. Copy the tracking number provided in your Shipping Confirmation email into the search box on:
    http://webtrack.dhlglobalmail.com/?id=4838
  2. Do not press enter. Do not include any spaces. Click ‘Track’.
  3. You will be redirected to a page displaying your tracking information.
  4. After your package has been tendered to USPS you will have access to further tracking information by clicking the ‘USPS Delivery Confirmation’ number located at the lower right-hand corner of that screen. You will be redirected to USPS.com where the rest of your tracking information will be displayed up to delivery.

Please note: You may see different terms in your tracking information. “Delivery Confirmation” is a service we request for our Standard Shipping packages, but does not indicate the package was delivered. “Tendered to USPS” indicates your package was transferred by a sorting service to USPS for delivery, but does not indicate the package was delivered. The status update “Delivered” does indicate the package was delivered.


USPS Priority Mail and USPS Express Mail:

  1. Copy the tracking number provided in your Shipping Confirmation email into the search bar on www.usps.com.
  2. Click the magnifying glass icon.
  3. You will be redirected to a page displaying your tracking information.

All UPS Shipments:

  1. Copy the tracking number provided in your Shipping Confirmation email into the Tracking or InfoNotice Numbers box on www.ups.com.
  2. Click track.
  3. You will be redirected to a page displaying your tracking information.